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NHS Blood and Transplant: Artificial Intelligence

Asked by Sir John HayesConservativeDepartment of Health and Social CareTabled Answered 26 February 2025UIN 30567

The question

To ask the Secretary of State for Health and Social Care, for what purposes NHS Blood and Transplant has used artificial intelligence in the last 12 months.

Answered by Ashley Dalton

Artificial intelligence (AI) is at the heart of the Government’s plan to kickstart an era of economic growth, transform how we deliver public services, and boost living standards for working people across the country.

Over the last 12 months NHS Blood and Transplant (NHSBT) has used AI as part of a number of proof of concepts to explore how AI could benefit NHSBT, however none of these are live. This includes an AI agent to answer online donor questions about donating, models to forecast donor attendance at blood collection sessions, and models to help staff collecting blood answer questions on the policy and standard operating procedures.

NHSBT can draw on a range of resources, published on the GOV.UK website, to inform AI usage. For example, the AI Playbook for the UK Government, with which NHSBT are aligning work.

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