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Pensions Ombudsman: Artificial Intelligence

Asked by Sir John HayesConservativeDepartment for Work and PensionsTabled Answered 13 February 2025UIN 30570

The question

To ask the Secretary of State for Work and Pensions, for what purposes the Pensions Ombudsman has used artificial intelligence in the last 12 months.

Answered by Andrew Western

Artificial Intelligence (AI) is at the heart of the Government’s plan to kickstart an era of economic growth, transform how we deliver public services, and boost living standards for working people across the country.

The Pensions Ombudsman has not engaged in the use of artificial intelligence in the last 12 months.

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