Cash Dispensing: Urban Areas
The question
To ask the Chancellor of the Exchequer, what steps her Department is taking to ensure that there is adequate access to free-to-use cash machines in towns.
Answered by Emma Reynolds
The Government recognises that cash continues to be used by millions of people across the UK, including those in vulnerable groups, and is committed to protecting access to cash for individuals and businesses.
The Financial Conduct Authority (FCA) introduced regulatory rules for access to cash in September 2024. Its rules require the reasonable provision of free withdrawal and deposit facilities for personal current accounts. The FCA also require the UK’s largest banks and building societies to assess the impact of a closure or material alteration of a relevant cash withdrawal or deposit facility, and put in place a new service if necessary.
Where a resident, community organisation or other interested party feels access to cash in their community is insufficient, they can submit a request for a cash access assessment. Further information about submitting a cash access request can be found at the following link: https://www.link.co.uk/helping-you-access-cash/request-access-to-cash
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