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Electronic Government

Asked by Jas AthwalLabourDepartment for Science, Innovation and TechnologyTabled Answered 28 February 2025UIN 31279

The question

To ask the Secretary of State for Science, Innovation and Technology, what steps his Department taking to make government digital services as accessible as possible, including for those without strong digital skills.

Answered by Feryal Clark

The Government wants to put digital inclusion at the heart of how we deliver better designed, time-saving public services, to ensure as many people as possible can access public services digitally. Our ambition is for everyone in the UK to have the access, skills, support and confidence to participate in our modern digital society, whatever their circumstances.

On accessibility, there is a globally recognised standard for accessibility for Web Content, and though digital accessibility is an important part of designing an inclusive service, meeting the standards does not guarantee an inclusive service. We will be exploring how to extend the scope of the standards beyond central government into the wider public sector and looking at revising them to include inclusive service design.

Promoting digital inclusion is a priority for this Government, and we will be working closely with key partners in charities, businesses and local authorities to make sure that no one is left without the tools to engage fully in society. We hope to announce more on this soon.

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