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Child Maintenance Service: Appeals

Asked by Jayne KirkhamLabour (Co-op)Department for Work and PensionsTabled Answered 27 February 2025UIN 32765

The question

To ask the Secretary of State for Work and Pensions, what the average waiting time is for Child Maintenance Service Mandatory Reconsideration decisions.

Answered by Andrew Western

The Child Maintenance Service (CMS) aim to complete each Mandatory Reconsideration within 28 days (20 working days).

The average clearance time for a Mandatory Reconsiderations is not readily available and to provide it would incur disproportionate cost.

Table 9: Mandatory Reconsiderations, Great Britain, April 2015 to September 2024 is available in the latest CMS published statistics, and it shows that between July and September 2024, 79% of CMS Mandatory Reconsiderations were cleared within 28 days of receipt.

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