Energy: Meters
The question
To ask the Secretary of State for Energy Security and Net Zero, if he will make an assessment of the potential impact of the switch-off of the Radio Teleswitch Service on households reliant on Economy 10 electricity tariffs.
Answered by Miatta Fahnbulleh
Energy suppliers are best placed to advise on suitable tariffs for households affected by the switch-off of RTS, including those with Economy 10 electricity tariffs.
Ofgem is consulting on plans to introduce new RTS licence conditions for energy suppliers, one of which states that suppliers must take all reasonable steps to provide a tariff that leaves their customers ‘no worse off’ than previously once their RTS meter is replaced.
Energy suppliers are contacting all households with RTS meters and Ofgem is encouraging customers to book an appointment to ensure they are provided with a replacement meter ahead of the switch-off.
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