Social Security Benefits
The question
To ask the Secretary of State for Work and Pensions, what steps she is taking to review the organisations that carry out the assessment process for disability and long term sickness benefits.
Answered by Sir Stephen Timms
The new Functional Assessment Services (FAS) contracts went live on 9 September 2024. The FAS suppliers are focused on embedding strong performance following the transition from the previous contractual arrangements.
Based on strict assessment criteria and specific requirements regarding delivery and performance, the department awarded contracts to the bidders who indicated that they would provide the best service and the best value for money for the taxpayer.
Each supplier is held accountable to the same service delivery performance standards set by DWP. The department will robustly manage and monitor the performance of the contracted FAS suppliers in order to obtain optimal performance. Contractual remedies and financial redress are available to the department should performance criteria not be met.
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