Social Security Benefits
The question
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 December 2024 to Question 20272 on Social Security Benefits, whether she plans to conduct a statutory public inquiry under the Inquiries Act 2005 into (a) deaths and (b) serious harm linked to the social security system.
Answered by Sir Stephen Timms
The department is fully supportive of the Work and Pensions Select Committee’s ‘safeguarding vulnerable claimants’ inquiry, which is examining how the department supports vulnerable benefit claimants and whether its approach to safeguarding needs to change. I look forward to reading the Committee’s report and recommendations when this inquiry concludes.
We are reviewing the approach we take as a department to safeguard our most vulnerable customers – we are working to introduce and publish a DWP ‘safeguarding approach’. This will tell customers what support is available, how they access it and the level of service they can expect.
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