Green Homes Grant Scheme
The question
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to support homeowners that had lcynene spray foam insultation installed under the Green Homes Grant scheme.
Answered by Miatta Fahnbulleh
Any measures fitted under government schemes must be fitted to the highest standards with issues promptly and properly rectified. Installations of any insulation under current Government schemes must be installed in accordance with the PAS 2030 and PAS 2035 standards. In any instance where insulation is installed improperly under a government-backed scheme, consumers are entitled to remediation by their installer or, failing that, the insurance-backed guarantee.
If installed under a government scheme the TrustMark website contains further guidance on how consumers can complain if things go wrong and the dispute resolution process: https://www.trustmark.org.uk/homeowners/if-things-go-wrong.
Ministers will now press ahead with a sweeping overhaul of consumer protection through the Warm Homes Plan.
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