Energy: Debts
The question
To ask the Secretary of State for Energy Security and Net Zero, if he will implement an energy debt relief scheme available to all customers.
Answered by Miatta Fahnbulleh
In December, Ofgem published an updated debt strategy which included two consultations; one of which proposed an energy debt relief scheme for consumers who accrued debt during the energy crisis. The second consulted on ways to improve debt standards, guaranteeing high standards of care and customer service for those in debt. Both of these consultations have now closed and Ofgem will carefully consider the feedback received. We stand ready to work closely with them on their findings.
On 25 February, we announced that we will be working to accelerate work with Ofgem on this potential energy debt scheme, helping consumers in significant debt to bring down their level of debt down and support them to pay for their energy moving forward.
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