Pension Credit
The question
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 25 February 2025 to Question 31507 on Pension Credit, whether she is taking steps to ensure that backlogs of work are actioned within directorates that have seconded additional staff to process pension credit applications.
Answered by Torsten Bell
The directorates within DWP where colleagues were redeployed to support Pension Credit activity were from Child Maintenance Service and Counter Fraud, Compliance and Debt. Other additions were via use of a flexible pool of DWP colleagues that move across functions as required.
Our approach to deploying additional people to support Pension Credit activity was taken in a manner to not disadvantage other services. Backlogs have not emerged as a consequence of these moves.
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