Energy: Meters
The question
To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of the transition from the radio teleswitch service on households in (a) rural and (b) remote areas; and what steps he is taking to ensure that these households are not disproportionately affected.
Answered by Miatta Fahnbulleh
The Department and Ofgem have been clear that they expect energy suppliers to promptly arrange suitable replacement metering solutions for their remaining RTS customers.
Suppliers should sufficiently resource themselves to ensure they have installer workforce capacity to replace RTS meters in rural and remote areas. This could involve measures such as deploying roaming teams of installers in areas with low installer capacity.
Ofgem has consulted on new licence conditions which will seek to ensure consumers are treated fairly and have an alternative metering arrangement following the cessation of RTS.
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