Universal Credit
The question
To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of the introduction of Universal Credit on the ease of applying for (a) the Limited Capability for Work and Work-Related Activity element and (b) other incapacity benefits.
Answered by Sir Stephen Timms
We are always looking to make improvements to the service we provide to customers, including how they apply for benefits
As a modern digital service Universal Credit is iterated all the time. It is developed taking into consideration the users of the service. Before and after any changes are made Universal Credit undertakes user research with claimants, including those with health conditions, to gain feedback on their experience and suggestions for improvements.
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