Social Rented Housing: Repairs and Maintenance
The question
To ask the Secretary of State for Housing, Communities and Local Government, what assessment she has made of trends in the level of use of management agencies to complete repairs by housing associations.
Answered by Matthew Pennycook
All registered providers of social housing are required to ensure they meet regulatory standards and legal duties relating to repairs, regardless of whether they use a management agency to oversee their repairs services.
Under the regulatory standards set by the independent Regulator of Social Housing, all registered providers must provide an effective, efficient, and timely repairs, maintenance and planned improvements service for the homes and communal areas for which they are responsible.
Social landlords are obliged by law to maintain the structure and exterior of their properties, and to keep in repair and proper working order the sanitation, water, gas, and electricity installations.
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