Railway Stations: Access
The question
To ask the Secretary of State for Transport, what assessment her Department has made of the potential impact of train overcrowding on access to railway stations for wheelchair users.
Answered by Simon Lightwood
We know that overcrowding can have an additional impact on those requiring assistance to complete their journeys. The Department for Transport publishes statistics on passenger numbers and overcrowding. The latest release was in September 2024. The Office of Rail and Road is responsible for making sure passengers are protected by train and station operators from any health and safety risks, such as crowding, and operators are responsible for managing the numbers and flow of passengers using their services. They must also ensure passengers are informed about potential overcrowding.
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