Water Charges
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what steps his Department is taking to ensure value for money for water bills.
Answered by Emma Hardy
It is Ofwat's responsibility to independently scrutinise water company business plans and ensure the prices water companies charge their customers are fair and proportionate, alongside ensuring companies are only funded for new projects and customers don’t pay twice for projects companies have already been funded for.
During its first week in office, the government announced that funding for vital infrastructure investment is ringfenced and can only be spent on upgrades benefiting customers and the environment. Ofwat will also ensure that when money for investment is not spent, companies refund customers, with money never allowed to be diverted for bonuses, dividends or salary increases.
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