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Driver and Vehicle Licensing Agency

Asked by Lisa SmartLiberal DemocratDepartment for TransportTabled Answered 24 March 2025UIN 38414

The question

To ask the Secretary of State for Transport, whether her Department plans to introduce safeguards to help tackle (a) errors and (b) delayed updates by the Driver and Vehicle Licensing Agency in (i) cases where initial penalty charge notices are issued and (ii) other cases.

Answered by Lilian Greenwood

It is a legal requirement for the keeper of a vehicle to notify the Driver and Vehicle Licensing Agency (DVLA) of any changes to details on the vehicle record including a change of address or when someone has bought or sold a vehicle. This can be done by sending a notification by post or the online channel at GOV.UK. The DVLA aims to issue a revised registration certificate within four weeks.

The DVLA is not responsible for the issue of a penalty charge notice. These are generally issued by local authorities or Transport for London in relation to parking offences or congestion charging, for example. The DVLA is responsible for issuing Late Licensing Penalty or Out of Court Settlements to the keeper of untaxed vehicles or Fixed Penalty Notices to the keeper of an uninsured vehicle. Any penalty issued by the DVLA will be sent to the keeper held on record at the time of the offence.

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