G4S: Fines
The question
To ask the Secretary of State for Work and Pensions, what financial penalties have been imposed on G4S for failing to meet key performance indicators on officer deployment or site availability in the last twelve months.
Answered by Andrew Western
DWP have applied the full contract performance management regime across the last 12 months, including service credits (pre-determined costs associated with a supplier failing to deliver a service or missing a target). Over the last 12 months, strike activity on the contract has increased the amount of Service Credits applied. DWP have worked with G4S collaboratively to mitigate the impact on front line services while G4S sought a resolution to the dispute with their workforce.
The exact value of the service credits is commercially sensitive and I am therefore unable to set out exact amounts.
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