VerbatimParliament, as it happens

Postal Services: Universal Service Obligation

Asked by Dame Caroline DinenageConservativeDepartment for Business and TradeTabled Answered 25 March 2025UIN 38571

The question

To ask the Secretary of State for Business and Trade, what plans his Department has to ensure that changes to Universal Service Obligation requirements create an (a) adequate and (b) effective postal service.

Answered by Justin Madders

The government does not have a role in Ofcom’s regulatory decisions. Ofcom has a duty to ensure the provision of the universal service obligation and will carefully consider all the inputs to its consultation to ensure Royal Mail is able to effectively serve all its customers in the years to come.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim