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Post Boxes: Housing Estates

Asked by Sir Geoffrey CoxConservativeDepartment for Business and TradeTabled Answered 26 March 2025UIN 38959

The question

To ask the Secretary of State for Business and Trade, whether his Department has considered providing access to post boxes in new housing developments.

Answered by Justin Madders

The government is not responsible for providing access to post boxes.

Section 29(6) of the Postal Services Act 2011 requires Ofcom, as the independent regulator, to secure the provision of sufficient access points.

Royal Mail is currently required by Ofcom’s Designated Universal Service Provider (DUSP) condition 1.8.1 to provide a post box within half a mile, by straight line distance, of the premises of at least 98% of users of postal services.

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