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Hospitals: Standards

Asked by Dr Ellie ChownsGreen PartyDepartment of Health and Social CareTabled Answered 27 March 2025UIN 39227

The question

To ask the Secretary of State for Health and Social Care, what steps he (a) has taken and (b) plans to take to help prevent hospital treatment in corridors.

Answered by Karin Smyth

The Government recognises that long waits in accident and emergency departments are unacceptable and lead to worse patient outcomes. Patients should expect and receive the highest standard of service, and we are determined to tackle the issue of corridor care. NHS England published guidance in September 2024 regarding the use of temporary escalation spaces, which is available at the following link:

https://www.england.nhs.uk/long-read/principles-for-providing-safe-and-good-quality-care-in-temporary-escalation-spaces/

In January 2025, the NHS England mandate and operational planning guidance for 2025/26 were published. These set out the priorities and actions to be taken to reform and improve urgent and emergency care services. This includes increasing the proportion of patients admitted, discharged, and transferred from an emergency department within 12 hours across 2025/26 compared to 2024/25.

We will shortly set out the further improvements and actions to be taken to support urgent and emergency care services this year.

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