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NHS: Standards

Asked by Mr Peter BedfordConservativeDepartment of Health and Social CareTabled Answered 26 March 2025UIN 40116

The question

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the effectiveness of the NHS Triage system.

Answered by Karin Smyth

Triage is used across the National Health Service, for example in urgent and emergency care and mental health services, and is an effective way of prioritising patient need. The NHS pathways, a clinical decision support tool, used by NHS 111, is continuously reviewed to ensure it remains effective, safe, and that it adequately responds to patients’ clinical needs

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