Bus Services: Enforcement
The question
To ask the Secretary of State for Transport, whether her Department has made an assessment of the potential impact of remote enforcement letters on coach operators.
Answered by Simon Lightwood
The Driver and Vehicle Standards Agency (DVSA) developed its desk-based assessment (DBA) policy and processes, in collaboration with Traffic Commissioners and industry stakeholders before its introduction, over ten years ago.
DVSA introduced DBAs to reduce time constraints on heavy goods vehicle and coach operators. DBAs give DVSA a more efficient, and less intrusive, method of evaluating an operator's compliance level, rather than conducting physical frontline visits.
DVSA’s remote assessment approach allows operators to submit data or respond to DBAs and intervention letters at a time that best suit their business and minimise any disruption.
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