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Pension Credit: South Shropshire

Asked by Stuart AndersonConservativeDepartment for Work and PensionsTabled Answered 31 March 2025UIN 40361

The question

To ask the Secretary of State for Work and Pensions, what steps she is taking to help expedite Pension Credit claims from South Shropshire constituency.

Answered by Torsten Bell

The Government put in place the biggest ever pension Credit take-up drive. To help ensure it has the capacity to assess all claims within reasonable timeframes, the Department deployed over 500 additional staff.

On 27 February 2025 we published Pension Credit Applications and Awards - February 2025 statistics up to 23 February 2025. This shows Pension Credit processing times have improved and outstanding volumes returned to normal levels, 33,700 in February 2025.

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