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Universal Credit

Asked by Jim ShannonDemocratic Unionist PartyDepartment for Work and PensionsTabled Answered 31 March 2025UIN 40457

The question

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to encourage those eligible to apply for Universal Credit.

Answered by Sir Stephen Timms

The Department provides extensive information including on Universal Credit on Gov.uk that supports claimants identify what support may be available. Additionally, we signpost potential customers to external benefit calculators where they can identify what they are likely to be eligible for. We also work closely with Citizens Advice who provide Help to Claim support for claimants in GB to make a claim to Universal Credit. This includes marketing and publicising Help to Claim support.

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