Universal Credit: Appeals
The question
To ask the Secretary of State for Work and Pensions, with reference to the Green Paper entitled Pathways to Work: Reforming Benefits and Support to Get Britain Working, published on 18 March 2025, whether people affected by changes to the Universal Credit health element will be able to appeal reassessments under the new system.
Answered by Sir Stephen Timms
Decisions made by a decision maker on entitlement to benefit generally confer a right of appeal.
The outcome of any WCA will lead to a decision about the customer’s capability for work, which would have appeal rights. If the customer disagrees with that decision, they may request a Mandatory Reconsideration (MR) and can lodge an appeal if they remain dissatisfied following the MR process.
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