Architects Registration Board: Complaints
The question
To ask the Secretary of State for Housing, Communities and Local Government, what steps her Department takes to monitor the response times of complaints made against registered architects to the Architects Registration Board.
Answered by Alex Norris
The Architects Registration Board (ARB) is an independent regulator. As the sponsoring department, MHCLG regularly engages with the ARB to stay abreast of its activities. This includes consideration of performance figures, which the ARB publishes quarterly, and any potential risks regarding compliance with its statutory responsibilities. However, MHCLG has no role in the oversight of individual cases or ARB’s operational decisions, to maintain ARB’s regulatory independence.
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