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Employee Assistance Programme

Asked by Mark PritchardConservativeDepartment for Work and PensionsTabled Answered 2 April 2025UIN 41041

The question

To ask the Secretary of State for Work and Pensions, if she will commission research on (a) productivity, (b) sickness rates and (c) absenteeism in the (i) public and (ii) private sectors where employers offer mental health support (A) by phone, (B) online and (C) in-person through an employee assistance programme.

Answered by Alison McGovern

In January 2025, the department launched “Keep Britain Working”, an independent review of the role of UK employers in reducing health-related inactivity and promoting healthy and inclusive workplaces. The review is being led by the former Chair of John Lewis, Sir Charlie Mayfield. The recently published discovery report sets out that interventions such as employee assistance programmes are an area of focus for the review over the next few months. The discovery report calls for organisations providing employee assistance programmes to get in touch to share information and evidence about these programmes during the review’s engagement phase, which is ongoing until the end of May. The discovery report can be accessed here: Keep Britain Working Review: Discovery - GOV.UK

The department has previously conducted research on self-reported employee sickness absence rates in 2021. The research can be accessed on gov.uk using the following link: Employee research Phase 1 and 2 - GOV.UK. The research did not explore whether respondents had access to mental health support through an employee assistance programme, or mode of access to this.

The department has also previously published results from a survey which explored how employers manage mental health conditions within their organisation, although it did not collect data on productivity, sickness rates or absenteeism: Department for Work and Pensions Employer Survey 2022: research report - GOV.UK. The department has since commissioned further surveys of employers and employees about their experiences of managing health and wellbeing in the workplace, and the findings will be published later this year.

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