Great Western Railway
The question
To ask the Secretary of State for Transport, if she will make an assessment of the potential impact of changes proposed by Great Western Railway on (a) ticket offices and (b) station staffing.
Answered by Simon Lightwood
Any changes to ticket office opening hours, in relation to regulated stations covered by Schedule 17 of the Ticketing and Settlement Agreement, must be made following the Ticketing and Settlement Agreement conditions and Secretary of State guidance. The Secretary of State has not had any recent discussions with Great Western Railway on changes related to ticket offices at any of its stations.
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