Blue Badge Scheme: Digital Technology
The question
To ask the Secretary of State for Transport, whether she is taking steps to reduce administrative requirements for local authorities handling the blue badge digital service.
Answered by Lilian Greenwood
The Blue Badge Digital Service offers a national online application and badge management facility through GOV.UK. Nearly 90% of all badge applications are now made through this service.
The Department for Transport runs a programme of continuous improvement to the digital service to make online badge applications quicker and easier for applicants and local authorities, including undertaking specific research and testing to identify innovative improvements to the online application process. The service also undergoes regular accessibility and assurance testing to guarantee compliance with the Government’s digital standards.
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