NHS: Workplace Pensions
The question
To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of (a) PCSE and (b) Capita's management of the NHS pension scheme.
Answered by Karin Smyth
Primary Care Support England’s (PCSE) services are contracted to Capita Business Services Ltd under a contract held by NHS England. As part of the service, PCSE collects general practitioner pension contribution and earnings information and passes this to NHS Pensions, which is administered by the NHS Business Services Authority. NHS England has governance in place to oversee the performance of Capita Business Services Ltd in delivering the PCSE contract in a range of ways. This includes holding PCSE to account for service delivery using key performance indicators, monitoring of complaints, and annual third-party audits.
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