Jobcentres: Staff
The question
To ask the Secretary of State for Work and Pensions, what steps she is taking to improve employment capacity in local job centres.
Answered by Alison McGovern
We have interpreted your question to refer to the functionality of Jobcentre Plus and the role they play in increasing employment.
The Government has set a long-term ambition to achieve an 80% employment rate, building on our plan for growth. The Get Britain Working White Plan sets out the fundamental reforms needed to realise our ambitions, including the vision to reform Jobcentres - to a new Jobs and Careers Service to meet the needs of local labour markets, people and employers.
Across Great Britain, the new service will enable everyone to access support to find good, meaningful work, and support to help them to progress in work, including through an enhanced focus on skills and careers. Central to the new service will be our use of technology, enabling us to reinvest time in supporting people more effectively.
We are starting a test and learn approach to develop the new service. We are currently running two large-scale tests testing reducing the frequency of engagement with customers and the mode of mandatory engagement for Universal Credit claimants that are looking for work or are in lower paid jobs. These will help us to better understand what will work best for the individual.
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