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Telemedicine: Voice over Internet Protocol

Asked by Ben LakePlaid CymruDepartment for Science, Innovation and TechnologyTabled Answered 7 April 2025UIN 43110

The question

To ask the Secretary of State for Science, Innovation and Technology, how he plans to measure the progress of the National Telecare Campaign in Ceredigion Preseli constituency.

Answered by Chris Bryant

We are very focused on making sure that the transition - which is industry-led - happens safely and securely. The objective of the National Telecare Campaign is to identify vulnerable customers. The campaign is one method of identifying vulnerable customers, by raising awareness among telecare users and their family and friends. In addition, communication providers are identifying vulnerable people through data sharing agreements with local authorities, including in Ceredigion Preseli, and private telecare providers.

The Government is monitoring the development of the campaign and the number of data sharing agreements made by communication providers to identify vulnerable customers.

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