NHS: Publications
The question
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that NHS documents are available in (a) large print, (b) braille and (c) other accessible formats for patients with visual impairments.
Answered by Stephen Kinnock
Under the Equality Act 2010, health and social care organisations must make reasonable adjustments to ensure that disabled people are not disadvantaged.
Since 2016, all National Health Service organisations and publicly funded social care providers are expected to meet the Accessible Information Standard (AIS), which details the approach to supporting the information and communication support needs of patients and carers with a disability, impairment, or sensory loss. This includes providing information in alternative formats such as large print and braille.
NHS England has been undertaking a review of the AIS to help ensure that the communication needs of people with a disability, impairment, or sensory loss are met in health and care provision. A revised AIS will be published in due course. In the meantime, the current AIS remains in force and therefore there should not be a gap in provision for people using services.
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