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Postal Services: Universal Service Obligation

Asked by Mark GarnierConservativeDepartment for Business and TradeTabled Answered 24 April 2025UIN 44964

The question

To ask the Secretary of State for Business and Trade, what discussions his Department has had with Ofcom on their consultation on the future of the universal service obligation for postal services.

Answered by Justin Madders

Ministers and officials meet with Ofcom regularly to discuss a range of issues in relation to its role as the regulatory authority for the postal sector.

The government is committed to a universal service obligation and know Ofcom will use this consultation to ensure that Royal Mail is able to effectively serve its customers in the years to come.

A reliable and affordable universal postal service is crucial to the UK, and we are clear it must work for customers, workers and businesses that help drive growth across the country.

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