Driver and Vehicle Licensing Agency: Fraud
The question
To ask the Secretary of State for Transport, what steps his Department is taking to prevent third-party websites from misleading members of the public by imitating the DVLA online services.
Answered by Lilian Greenwood
The Driver and Vehicle Licensing Agency (DVLA) advises customers to use GOV.UK as the official and only website when seeking information or completing applications. All DVLA literature directs customers to the official GOV.UK website. The DVLA also uses its external communication channels, including social media, to publish advice and to remind motorists that GOV.UK is the only website for government motoring services.
The DVLA investigates reports of organisations which act illegally or are actively misleading users about their services. Where appropriate such sites can be and are taken down promptly.
DVLA officials have regular discussions and briefings, with the National Cyber Security Centre, to assess and prevent a range of risks. The DVLA is also a longstanding user of the National Cyber Security Centre active cyber defence services and regularly uses the Netcraft takedown service for removing malicious websites.
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