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Great Western Main Line: Ticket Offices

Asked by Brian MathewLiberal DemocratDepartment for TransportTabled Answered 28 April 2025UIN 46432

The question

To ask the Secretary of State for Transport, what steps her Department is taking to prevent reduction in access to ticket offices on the Great Western Railway network.

Answered by Simon Lightwood

Officials regularly discuss ticket offices with Great Western Railway, including those in Wiltshire, on behalf of the Secretary of State. Any changes to ticket offices in relation to regulated stations covered by Schedule 17 of the Ticketing and Settlement Agreement must be made following the Ticketing and Settlement Agreement process and Secretary of State guidance.

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