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Jobcentres: Staff

Asked by Danny KrugerReform UKDepartment for Work and PensionsTabled Answered 29 April 2025UIN 46883

The question

To ask the Secretary of State for Work and Pensions, how many full-time equivalent work coaches work in jobcentres.

Answered by Alison McGovern

The latest figure for the number of Work Coaches expressed as Full-Time Equivalent (FTE) in the Department is 17,160 as at the end of March 2025.

Notes:

  • The number of Work Coaches has been derived from DWP's Activity Based Model (ABM). This model gives an estimated Full Time Equivalent (FTE), based on a point in time estimate by Line Managers, as recorded on our internal systems each month.
  • Figures have been rounded to the nearest 10 FTE.
  • The number of Work Coaches refers to staff involved in conducting regular engagement with claimants, hence the data does not include Work Coach Team Leaders or Disability Employment Advisers.
  • The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.

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