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Universal Credit: Disqualification

Asked by Victoria CollinsLiberal DemocratDepartment for Work and PensionsTabled Answered 29 April 2025UIN 47469

The question

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential merits of (a) removing sanctions on Universal Credit and (b) ensuring sanctions are used only in exceptional circumstances.

Answered by Alison McGovern

As set out in the Get Britain Working White Paper, we are reforming Jobcentre Plus and moving away from the current one-size-fits-all approach. We are creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work, including through an enhanced focus on skills and careers.

The core objective of Universal Credit is to support customers to prepare for work, to enter work, or to earn more, and it is right that there are obligations in place in return for financial support through the benefit system.

Legislation sets out the types of requirements that can be applied to a customer dependant on the conditionality group they are in. To ensure these requirements are realistic and achievable, they are set in discussion with the customer and tailored to their capabilities and circumstances.

A sanction – which is a reduction in the amount of Universal Credit paid – is only applicable where a customer does not carry out their agreed requirements without good reason.

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