Southern Water: Water Charges
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, if he will make an assessment of the potential implications for his policies of increases to wastewater charges made by Southern Water.
Answered by Emma Hardy
For too long, investment has not kept pace with the challenges of an ageing infrastructure system, a rapidly growing population and climate change. Now whilst it is never wanted, bills will therefore now need to rise to invest in our crumbling infrastructure and deliver cleaner waterways.
As the independent economic regulator, Ofwat independently scrutinise water company business plans, including Southern Water’s, and ensure the prices water companies charge their customers are fair and proportionate. Ofwat published their final determinations for Price Review 2024 on 19 December, which sets company expenditure and customer bills for 2025-2030.
The Government is committed to taking action to address water poverty and help vulnerable customers with their water bills. All water companies have measures in place for customers who struggle to pay for their water and wastewater services, including measures such as WaterSure, social tariffs, payment breaks and holidays, and debt management support.
Furthermore, we expect companies to hold themselves accountable for their public commitment to end water poverty by 2030 and will work with the sector to ensure appropriate measures are taken to this end.
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