VerbatimParliament, as it happens

Postal Services: Public Consultation

Asked by Kim JohnsonLabourDepartment for Business and TradeTabled Answered 1 May 2025UIN 47844

The question

To ask the Secretary of State for Business and Trade, when her Department plans to launch the public consultation on the future of postal services.

Answered by Gareth Thomas

Post Office recently announced that it will be moving to a fully-franchised network. Transitioning to a franchise model will help in tackling the losses that directly managed branches incur on a sustainable basis, as this is expected to result in over £100 million of savings for the company over the next five years.  This aligns with Post Office’s commitment to deliver a New Deal for Postmasters, as the savings created by these changes will put Post Office in a better position to increase remuneration for postmasters across the UK.  This decision regarding the network, and decisions around the circumstances of each directly managed branch are operational matters for Post Office.

The Government’s Green Paper, due to be published later this year, will ask the public what they want to see from a modern Post Office network. The Green Paper is about a long-term vision for the Post Office, not about operational decisions related to individual branches.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim