Armed Forces: Housing
The question
To ask the Secretary of State for Defence, with reference to his Department's press release entitled Homes fit for heroes: Raft of new measures to improve military family housing, published on 18 April 2025, how the satisfaction figures will be collated; at what frequency; and by who.
Answered by Al Carns
As one of the seven commitments announced in the new Consumer Charter, new customer satisfaction measures are being developed to enhance accountability, giving Service families the confidence in the improvements being made.
Details of these satisfaction measures, including when they will be published and how they will be collated, will be provided in the new Defence Housing Strategy due to be published later this year.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →