Birmingham City Council: Finance
The question
To ask the Secretary of State for Housing, Communities and Local Government, what progress the Best Value intervention has made on improving Birmingham City Council’s oracle and income management system.
Answered by Jim McMahon
The Best Value Intervention has supported substantial progress in addressing key issues relating to Birmingham City Council’s Oracle ERP system. A new re-implementation strategy is set, with the Council committed to adopting the best practice processes of the new system. The programme is currently in the design phase, with Council officers engaged in understanding system requirements and developing a formally agreed process model. Commissioners have noted improved leadership, staff engagement and collaboration. The Council, supported by Commissioners, will continue their efforts during this crucial period – the system build is expected to commence once the design phase concludes in May and the Council formally agrees the way forward, with a currently planned implementation in 2026.
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