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Child Maintenance Service: Domestic Abuse

Asked by Helen MaguireLiberal DemocratDepartment for Work and PensionsTabled Answered 6 May 2025UIN 48813

The question

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to prevent the Child Maintenance Service being used in coercive and controlling behaviour by abusive ex-partners (a) by malicious reporting to the (i) police and (ii) social services and (b) in general.

Answered by Andrew Western

The Child Maintenance Service is committed to ensuring that it delivers a safe service that is sensitive to the needs of all the parents that use its service. We recognise that some parents may face difficult circumstances, particularly at a time of separation.

All caseworkers receive extensive training and follow a well-managed process with clear steps to support vulnerable clients, including those facing domestic abuse. However, the department has no jurisdiction relating to Police or Social Services investigations.

The CMS has access to a list of resources which helps caseworkers provide signposting to supporting organisations, which is regularly reviewed and strengthened on the basis of customer insight.

A consultation on proposed reforms to the CMS was published by the previous Government on 8 May 2024. This included removing Direct Pay and managing all CMS cases in one service to allow the CMS to tackle non-compliance faster and explore how victims and survivors of domestic abuse can be better supported. This goes further than the proposal in the Child Support Collection (Domestic Abuse) Act which received royal assent in July 2023.

This proposal would also reduce the ability for perpetrators of domestic abuse to inflict economic control and coercion through withholding child maintenance payments. The consultation closed on 30 September 2024, and the Government will publish a response in due course.

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