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Railway Stations: Access

Asked by Mr Tanmanjeet Singh DhesiLabourDepartment for TransportTabled Answered 12 May 2025UIN 49777

The question

To ask the Secretary of State for Transport, what recent discussions she has had with Network Rail on the (a) accessibility of train stations and (b) availability of staff to support disabled people who require assistance.

Answered by Simon Lightwood

This Government is committed to improving the accessibility of the railway and recognises the social and economic benefits this brings to communities. Under license conditions and as part of their Accessible Travel Policy, operators including Network Rail must participate in the Passenger Assist scheme. This scheme is designed to help disabled passengers and those with additional needs to use the rail network with confidence and in safety. More broadly, rail operators and Network Rail are responsible for ensuring staff are available to deliver this assistance.

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