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Ambulance Services: South West

Asked by Sarah GibsonLiberal DemocratDepartment of Health and Social CareTabled Answered 12 May 2025UIN 50742

The question

To ask the Secretary of State for Health and Social Care, what the average ambulance response time was for category (a) one, (b) two, (c) three and (d) four calls in each NHS ambulance trust operating in the South West in each of the last 12 months.

Answered by Karin Smyth

NHS England publishes official statistics for ambulance service performance. These statistics include average response time performance by category of incident. However, official statistics are not available on the proportion or longest response times. The following table shows the average response times for the South Western Ambulance Service NHS Foundation Trust, in hours, minutes and seconds, broken down by category, from April 2024 to March 2025:

Category 1

Category 2

Category 3

Category 4

April 2024

0:09:28

0:36:48

1:39:18

1:45:02

May 2024

0:09:42

0:40:40

2:06:24

2:07:45

June 2024

0:09:41

0:43:14

2:07:44

1:59:21

July 2024

0:09:28

0:39:09

1:48:25

1:46:47

August 2024

0:09:39

0:32:29

1:22:39

1:26:47

September 2024

0:09:41

0:42:49

2:12:56

2:28:53

October 2024

0:10:27

0:57:38

3:48:29

4:06:36

November 2024

0:10:16

0:59:03

3:44:06

3:12:55

December 2024

0:09:57

1:00:32

4:00:16

3:58:37

January 2025

0:09:41

0:51:45

2:35:27

3:36:47

February 2025

0:09:10

0:40:28

2:14:13

2:49:12

March 2025

0:09:00

0:37:02

1:57:13

2:25:05

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