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Jobcentres: Advisory Services

Asked by Helen MaguireLiberal DemocratDepartment for Work and PensionsTabled Answered 16 May 2025UIN 50800

The question

To ask the Secretary of State for Work and Pensions, what steps she is taking to (a) improve work coach support and (b) provide tailored employment support for jobseekers.

Answered by Alison McGovern

As set out in the Get Britain Working White Paper, we are reforming Jobcentre Plus and creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work. In England, these reforms will include bringing together Jobcentre Plus with the National Careers Service to create a greater awareness and focus on skills and careers as well as better join-up between employability and careers provision.

Our new service will move away from the current one size fits all approach, recognising people are individuals with different support needs and will provide better tailored support. Providing high-quality personalised support that helps people get into work, support training, and get on at work is a central tenet to the new service.

We will provide an update on our plans to Get Britain Working and the steps we are taking in due course.

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