Asylum: Housing
The question
To ask the Secretary of State for the Home Department, what recent assessment has been made of the adequacy of Serco's performance against the key performance indicators in their Asylum Accommodation Services contract.
Answered by Dame Angela Eagle
The Home Office monitors the performance of its Asylum Accommodation and Support Services Contract (AASC) providers including Serco through a robust performance management framework. Performance data is published periodically and includes performance against key contractual obligations and key performance indicators. Information on key performance indicators is published every quarter and can be found here: Key Performance Indicators (KPIs) for government’s most important contracts - GOV.UK.
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