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Energy: Housing

Asked by Helen MaguireLiberal DemocratDepartment for Energy Security and Net ZeroTabled Answered 19 May 2025UIN 51748

The question

To ask the Secretary of State for Energy Security and Net Zero, what progress his Department has made on developing an online consumer advice service for retrofit.

Answered by Miatta Fahnbulleh

The Government is working to enhance our existing digital consumer advice offer on gov.uk by streamlining services into a single access point for all domestic consumers (homeowners, landlords and tenants. This will simplify the user experience and enable consumer to begin and progress their home upgrade and clean heat journeys. It will bring information, advice, sources of funding and links to trusted installers into one place and will consolidate existing services that enable consumers to create their own energy efficiency action plans and create direct referrals to grant scheme providers.

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