Housing: Older People

My Department has not assessed the effectiveness of trade associations in the retirement housing sector or the merits of evaluating codes of practices in the management of retirement housing.

There are two government approved codes of practice which outline best practice for managing agents, landlords or other relevant parties for the residential leasehold sector and private retirement housing.

Where residents in leasehold properties, including retirement housing, are concerned about the management of their homes they may make a complaint against their landlord or managing agent, or seek a determination at the relevant court or tribunal. The enforcement of standards set out in these codes can be taken into account as evidence, at court or tribunal hearings. We continue to work with industry on improving best practice including on any new codes proposed by the sector.

As set out in the Written Ministerial Statement I made on 26 November 2024 (HCWS249), the government is giving careful consideration to the recommendations from the Older People’s Housing Taskforce report including developing an overarching regulatory approach to the sector to safeguard consumers and give certainty to investors: reviewing and assessing existing codes, their applicability to different sub-sectors and how large-scale monitoring programmes could be delivered to increase compliance with these codes.